Shipping Policy

Shipping Policy – Luxe Milano

Effective Date: [Insert Date]

At Luxe Milano, we are committed to delivering your order in a timely, safe, and efficient manner. Please read our shipping policy carefully to understand how and when your items will be shipped.

1. Order Processing Time

  • Orders are typically processed within 1–2 business days after payment confirmation.

  • You will receive a confirmation email with tracking details once your order has been shipped.

2. Custom-Made Orders

Many of our bags are custom-made with care and precision. Please allow 5 to 7 business days for the preparation and delivery of custom-made orders. These timelines may vary slightly depending on order volume and destination.

3. Shipping Methods & Delivery Times

We offer standard and express shipping options at checkout. Delivery times vary by destination:

  • Italy: 2–4 business days

  • EU countries: 4–7 business days

  • Rest of the world: 7–14 business days

Note: Delivery timelines are estimates and do not account for unexpected delays such as customs checks, holidays, or courier issues.

4. Shipping Charges

Shipping charges are calculated at checkout based on the destination and chosen delivery method.

5. Tracking Your Order

Once your order is shipped, you will receive an email with a tracking number so you can monitor your package's journey.

6. Customs & Import Duties

For international orders outside the EU, customs or import duties may apply. These charges are the responsibility of the customer and are not included in the purchase price or shipping cost.

7. Delays and Issues

While we work with reliable courier partners, Luxe Milano is not liable for delivery delays caused by:

  • Courier delays

  • Customs inspections

  • Natural events or public holidays

  • Incorrect shipping addresses provided by the customer

8. Incorrect Address or Missed Delivery

Please ensure your shipping address is correct at checkout. We are not responsible for packages delivered to the wrong address due to customer error.

If your order is returned to us due to an incorrect address or failed delivery attempt, reshipping costs will be the customer’s responsibility.

9. Contact Us

For shipping-related questions or special delivery requests, please contact us at:

📧 [Your Email Address]
📱 [Your Phone Number]
🌐 www.luxemilano.com