Terms and Conditions – Luxe Milano
Welcome to Luxe Milano. By using our website [www.luxemilano.com] and placing an order, you agree to the following terms and conditions. Please read them carefully before making a purchase.
1. General Information
This website is operated by Luxe Milano, a women’s bag brand based in Italy. Throughout the site, the terms “we,” “us,” and “our” refer to Luxe Milano. By accessing or using any part of the site, you agree to be bound by these Terms and Conditions.
2. Eligibility
You must be at least 18 years old or accessing the Site under the supervision of a parent or legal guardian to make a purchase.
3. Products and Orders
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All our bags are described and displayed as accurately as possible.
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We reserve the right to limit the quantities of any products or services we offer.
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All prices are listed in [EUR or specify your currency] and include applicable VAT unless otherwise stated.
We reserve the right to refuse or cancel an order for any reason, including but not limited to product availability, pricing errors, or suspected fraud.
4. Payment
Payments are processed securely via Shopify and trusted third-party payment gateways. We accept major credit/debit cards and other payment methods as displayed at checkout.
5. Shipping & Delivery
We aim to ship all orders within the specified timeframe mentioned on our Shipping Policy page. Shipping times may vary depending on the destination and customs clearance. Luxe Milano is not responsible for delays caused by couriers or customs.
6. Refund & Exchange Policy
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We do not offer refunds for change of mind.
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Damaged or defective items may be exchanged if reported within 3 days of delivery, along with photo or video proof.
Please refer to our full Refund Policy for more details.
7. Intellectual Property
All content on our website—including images, product designs, logos, and text—is the intellectual property of Luxe Milano and is protected by copyright and trademark laws. You may not use our content without written permission.
8. User Responsibilities
By using our site, you agree:
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Not to use our products or content for any unlawful or unauthorized purpose.
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Not to interfere with the website’s security or attempt unauthorized access.
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To provide accurate, complete, and current information when placing an order.
9. Limitation of Liability
Luxe Milano is not liable for any direct, indirect, incidental, or consequential damages that result from the use or inability to use our products or services, including but not limited to delivery delays, product issues, or data breaches.
10. Changes to Terms
We reserve the right to update or change these Terms and Conditions at any time. Changes will be effective once posted on this page. It is your responsibility to check this page periodically for updates.
11. Governing Law
These Terms are governed by and interpreted according to the laws of Italy and the European Union (EU).
12. Contact Information
For any questions regarding these Terms, please contact us:
Luxe Milano
📧 Email: [your email address]
📱 Phone: [your phone number]
🌐 Website: [www.luxemilano.com]
